Bosenet

Here is Bosenet in plain terms. b2b e-commerce platform. In practice that means handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. Alongside the main category they mention E-Commerce, IT Management and Outsourcing. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Bosenet is based in Weston, Florida. More on bosenet.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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