Boardstream
Help Desk by Boardstream
Overview
Boardstream works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.
The natural audience is support teams from two people to hundreds. They also list Artificial Intelligence (AI), Business Process Automation (BPA), Consulting, Customer Service and Data Visualization, so expect those to show up in the feature set.
Boardstream is based in West New York, New Jersey. More on boardstream.ai.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
The facts above come from public company records. The score will come from people like you. Used Boardstream? Rate it.
Key features
Business Process Automation (BPA)
Consulting
Customer Service
Company
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