Blueline Telecom

Blueline Telecom is a voice and data service provider that specializes in unified communications through software and network. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Mobile, Telecommunications and Unified Communications, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Blueline Telecom is based in Lake Mary, Florida. You can read more at bluelinetelecom.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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