Black Box Network Services

Black Box Network Services is a technology solutions distributor that helps customers build, manage, and optimize their IT infrastructure. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Digital Media, Digital Signage, Information Services, Internet of Things and IT Infrastructure. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Black Box Network Services is based in Lawrence, Pennsylvania and around since 1976. You can read more at blackbox.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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