BKSI

BKSI develops software applications & offers testing, integration, design, systems analysis, maintenance, training and hardware solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting and Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

BKSI is based in Thousand Oaks, California and founded in 1995. Their site is bksi.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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