BK Business Solutions

BK Business Solutions provides software installation, computer repair, networking, IT consulting, remote support, and managed services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Network Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

BK Business Solutions is based in Lancaster, Pennsylvania. More on bkbusinesssolutions.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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