Bizratings.com
your Reputation Is Your Wealth
Overview
Bizratings.com is a help desk product. Your Reputation Is Your Wealth. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Alongside the main category they mention Consumer Reviews, Customer Service and Reputation. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Bizratings.com is based in Cranbury, New Jersey and founded in 2012. You can read more at bizratings.com.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
The facts above come from public company records. The score will come from people like you. Used Bizratings.com? Rate it.
Key features
Customer Service
Reputation
Company
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