Biko Technologies

Biko Technologies offers a range of technical services for small- to medium-sized enterprises who want to harness the power of the internet. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Biko Technologies is based in Atlanta, Georgia and founded in 2000. More on biko.com.au.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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