bigWebApps

bigWebApps offers organizations with help desk and asset management solutions that enable them to track and manage customer service issues. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Related areas on their profile: Customer Service.

bigWebApps is based in Atlanta, Georgia and around since 2001. Their site is bigwebapps.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with bigWebApps, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.