Big Details

Big Details is a provider of analyzed data to product development teams of different industries. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Analytics, Business Intelligence, Information Services and Pharmaceutical. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Big Details is based in Philadelphia, Pennsylvania and around since 2013. Their site is bigdetails.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Big Details, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.