BetterITS

BetterITS is an IT firm that expertise in consulting, networking, hardware and software solutions along with IT support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting and Hardware. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

BetterITS is based in New Haven, Connecticut and founded in 2002. You can read more at betterits.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know BetterITS well, your review carries weight here.