Berkshire Health Systems

Berkshire Health Systems is the provider of comprehensive healthcare services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Health Care, so expect those to show up in the feature set. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Berkshire Health Systems is based in Pittsfield, Massachusetts. More on berkshirehealthsystems.org.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Berkshire Health Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.