BenefitsXML

BenefitsXML is a provider of enterprise software and SaaS solutions for employee benefit service providers. In practice that means building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

BenefitsXML is based in Glastonbury, Connecticut and founded in 2000. You can read more at benefitsxml.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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