Bazaarvoice

Bazaarvoice helps brands capture, analyze and act upon social data, and enables authentic customer-powered marketing. In practice that means scheduling posts, replying to comments and reporting across networks.

It makes the most sense for social and community managers. Related areas on their profile: Analytics, Content, E-Commerce and Social Media. As a large product team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Bazaarvoice is based in Austin, Texas and founded in 2005. More on bazaarvoice.com.

Before you commit, look at which networks are supported and whether approvals are built in. Get the renewal terms in writing before the first invoice.

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