Batch

Customer Engagement, Product Authentication & Verification, Loyalty & Programmatic Advertising SaaS Platform. That is the short version of Batch. Put simply, it is about building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Alongside the main category they mention Cannabis, Fashion, Tobacco and Wine And Spirits. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Batch is based in Los Angeles, California. Their site is batchsystems.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Batch, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.