Banter Systems
banter enables customer interaction software to automate the handling of inquiries by understanding the...
Overview
Banter enables customer interaction software to automate the handling of inquiries by understanding the meaning of online communications. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.
Who is it for? Mostly sales teams and founders who are tired of spreadsheets. Alongside the main category they mention CRM and Email. As a very large product team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.
Banter Systems is based in San Francisco, California and around since 1998. More on banter.com.
Before you commit, look at pipeline stages, email sync, mobile app, and what reporting costs extra. A short pilot with your real data tells you more than any demo.
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