Balto

Balto is your AI workforce for the contact center. Put simply, it is about solving a specific business problem with software.

Who is it for? Mostly teams in its space. Alongside the main category they mention Artificial Intelligence (AI), Machine Learning and Speech Recognition. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Balto is based in St Louis, Missouri. You can read more at balto.ai.

Our checklist for this category: pricing, support, and how it fits with the tools you already use. Ask for a trial on your own data, not a canned demo.

If you have worked with Balto, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.