B-Lynk, LLC

B-lynk is a telecommunication company that offers training, customer support, cloud computing, VoIP and technical support services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Computing, Telecommunications and VoIP, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

B-Lynk, LLC is based in Tampa, Florida and around since 2010. You can read more at b-lynk.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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