Avoma
Avoma is the all-in-one AI Meeting Assistant for working remotely
Overview
Avoma is the all-in-one AI Meeting Assistant for working remotely. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Related areas on their profile: Analytics, Artificial Intelligence (AI), Customer Service, Machine Learning and Sales. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.
Avoma is based in Palo Alto, California. Their site is avoma.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.
Every review on Revaw shows how it was verified, so if you know Avoma well, your review carries weight here.
Key features
Artificial Intelligence (AI)
Customer Service
Machine Learning
Company
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