Avaria

Avaria is an IT company that offers IT support, virtualization, remote access, VPN solutions, and project management services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Property Management and Technical Support. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Avaria is based in Raleigh, North Carolina. More on avarianetworks.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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