Avanade

Avanade provides innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Business Intelligence, Consulting, Management Consulting and Professional Services, so expect those to show up in the feature set. They are a very large team, 5,000+ people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Avanade is based in Seattle, Washington and founded in 2000. You can read more at avanade.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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