Autotask

Autotask provides hosted IT business management software that streamlines and optimizes business processes. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Business Development, Consulting and Telecommunications. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Autotask is based in East Greenbush, New York and founded in 2001. Their site is autotask.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Autotask? Rate it.