Auto IDM

Auto IDM is engaged in automating existing HR to IT processes as a fully managed service. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consulting and Human Resources. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Auto IDM is based in Kalamazoo, Michigan. You can read more at autoidm.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Auto IDM well, your review carries weight here.