Autera Solutions

Autera Solutions is a software company that offers business intelligence and risk management services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Business Intelligence, Consulting and Risk Management. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Autera Solutions is based in New York, New York. You can read more at auterasolutions.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Autera Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.