ATL

ATL specializes in facilities and operations management of information technology services and support. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention IT Management, Technical Support and Web Design. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

ATL is based in San Antonio, Texas. Their site is aleknagiktechnology.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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