Astronaut

The B2B customer support platform for Telegram. That is the short version of Astronaut. In practice that means building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Astronaut is based in San Francisco, California. Their site is astronaut.chat.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

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