AssistNow

AssistNow is a software development company that offers integrations, adaptive planning, and managed services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Analytics and Technical Support, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

AssistNow is based in Bentonville, Arkansas. More on assistnow.tech.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with AssistNow, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.