Aroopa, Inc

Aroopa, Inc specializes in IT Consulting, SaaS, Custom Software Development and QA automation. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Consulting, Customer Service, Developer APIs, E-Commerce and IT Management. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Aroopa, Inc is based in Princeton, West Virginia. More on aroopatech.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

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