Appunfold
product analytics and engagement platform for Mobile first SaaS businesses
Overview
Appunfold is a help desk product. Product analytics and engagement platform for Mobile first SaaS businesses. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.
It makes the most sense for support teams from two people to hundreds. They also list Analytics, Android, Customer Service, iOS and Navigation, so expect those to show up in the feature set.
Appunfold is based in Palo Alto, California and founded in 2017. More on appunfold.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
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Key features
Android
Customer Service
iOS
Company
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