Appo Group

Appo Group offers innovative technology solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Appo Group is based in Columbia, Maryland. You can read more at appogroup.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Appo Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.