apifocal

apifocal is a professional services company focus on open source technology. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Outsourcing, Professional Services, Technical Support and Training, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

apifocal is based in Sioux Falls, South Dakota. More on apifocal.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with apifocal, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.