Andreoli & Associates

Andreoli Software provides business software solutions to the retail, commercial, and wholesale tire & auto service industry. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Customer Service and Wholesale. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Andreoli & Associates is based in Huntersville, North Carolina and around since 1985. You can read more at hitstiresoftware.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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