Anakage Technology
we provide innovative solutions to reduce IT helpdesk incidents/tickets at source
Overview
We provide innovative solutions to reduce IT helpdesk incidents/tickets at source. Our self-service tool guides the end users in real time. That is the short version of Anakage Technology. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.
The natural audience is small and mid-sized companies. Related areas on their profile: IT Infrastructure. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
Anakage Technology is based in Bengaluru, Karnataka. More on anakage.com.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
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