American Technology Solutions

American Technology Solutions provides subcontractor support to some of AVAYA's largest Business Partners daily. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Information Services and Management Consulting. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

American Technology Solutions is based in Phoenix, Arizona and around since 2000. You can read more at atsolutionsaz.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with American Technology Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.