American Consumer Opinion

American Consumer Opinion® is owned and operated by Decision Analyst, Inc., a global marketing research and analytical consulting firm. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Analytics, Consulting and Market Research. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

American Consumer Opinion is based in Arlington, Texas and around since 1986. More on acop.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with American Consumer Opinion, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.