Allez Go

Allez Go provides IT consulting, custom software development, and systems integration for web, mobile, and API-driven solutions. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Related areas on their profile: Application Performance Management, Business Process Automation (BPA), Cloud Computing, Collaboration and Customer Service. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Allez Go is based in Irvine, California. Their site is allzgo.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

If you have worked with Allez Go, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.