Alive Chat

Alive Chat is a software developer of live chat and chat support programs. Put simply, it is about replacing internal email with channels and direct messages.

The natural audience is every team. Related areas on their profile: Messaging and SMS. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Alive Chat is based in Houston, Texas and around since 2004. You can read more at websitealive.com.

Before you commit, look at search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

If you have worked with Alive Chat, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.