AlertBot

AlertBot provides a range of availability and performance monitoring solutions for end users. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services and Web Hosting, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

AlertBot is based in Allentown, Pennsylvania. You can read more at alertbot.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know AlertBot well, your review carries weight here.