Aistra
Help Desk by Aistra
Overview
Aistra works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. They have not published a longer description, so we lean on what their category usually involves.
Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Analytics, Artificial Intelligence (AI), Business Process Automation (BPA), Customer Service and Financial Services.
Aistra is based in West New York, New Jersey. More on aistra.com.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
The facts above come from public company records. The score will come from people like you. Used Aistra? Rate it.
Key features
Artificial Intelligence (AI)
Business Process Automation (BPA)
Customer Service
Company
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