Aircall

Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.

The natural audience is sales teams and founders who are tired of spreadsheets. Related areas on their profile: Analytics, Call Center, Cloud Data Services, CRM and Enterprise Applications. As a large product team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Aircall is based in New York, New York and around since 2014. You can read more at aircall.io.

Our checklist for this category: pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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