AIM EMS Software & Services

AIM EMS Software & Services is a driven provider of software and billing services for EMS agencies. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Billing. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

AIM EMS Software & Services is based in Slippery Rock, Pennsylvania. Their site is aim-system.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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