Agara
Help Desk by Agara
Overview
Agara works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.
The natural audience is support teams from two people to hundreds. They also list Artificial Intelligence (AI), Customer Service and Machine Learning, so expect those to show up in the feature set.
Agara is based in Walnut, California. More on agara.ai.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
Every review on Revaw shows how it was verified, so if you know Agara well, your review carries weight here.
Key features
Customer Service
Machine Learning
Company
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