AeroSoft

AeroSoft is a software solutions firm that offers applications, training and technical support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

AeroSoft is based in Blacksburg, Virginia. You can read more at aerosoftinc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with AeroSoft, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.