Advent Global Solutions

An IT services company. That is the short version of Advent Global Solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Advent Global Solutions is based in Houston, Texas and founded in 1997. Their site is adventglobal.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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