advanced home technologies
getFeedback helps companies understand and improve customer experience by making it easy to create beautiful...
Overview
Here is advanced home technologies in plain terms. GetFeedback helps companies understand and improve customer experience by making it easy to create beautiful, branded surveys. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. They also list Customer Service and Market Research, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
advanced home technologies is based in San Francisco, California and around since 2013. You can read more at getfeedback.com.
Before you commit, look at channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
Market Research
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