Administrative Resource Options (ARO)

Administrative Resource Options is a facilities services company that provides mail room, print center, technology and management. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: CRM. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Administrative Resource Options (ARO) is based in Chicago, Illinois and founded in 1990. Their site is aroptions.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Administrative Resource Options (ARO), tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.