ADEC Solutions-USA

ADEC Solutions-USA is the provider of onshore/offshore managed services for governments and businesses worldwide. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Archiving Service, Business Development, Data Mining, Document Management and Information Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ADEC Solutions-USA is based in Conklin, New York. More on adecsolutions-usa.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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