Addtronics Custom Automation
Help Desk by Addtronics Custom Automation
Overview
Addtronics Custom Automation works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.
It makes the most sense for support teams from two people to hundreds. Alongside the main category they mention Automotive, Customer Service, Electronics, Industrial Automation and Machine Learning.
Addtronics Custom Automation is based in Lebanon, Connecticut. Their site is acaautomate.com.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
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Key features
Customer Service
Electronics
Industrial Automation
Company
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