Acuity Technical Solutions

Acuity Technical Solutions provides IT consulting for IT projects and resells software & hardware solutions to government agencies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, Government and Marketing, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Acuity Technical Solutions is based in Elk Grove, California. Their site is acuitytechnical.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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