Actual

Actual works in it service management, which is about handling IT tickets, assets and changes in an organized way. They have not published a longer description, so we lean on what their category usually involves.

The natural audience is IT departments. They also list Artificial Intelligence (AI), Data Management and IT Infrastructure, so expect those to show up in the feature set.

Actual is based in Brooklyn, New York. More on actualplatform.com.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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